The User Group

The NPUG or National Promaps User Group is made up of individual force department heads who meet bi-annually to discuss identification matters and make decisions on national police strategy moving forward

This forum gives a voice to the end users and allows them to be heard at a national level. A Promaps representative is always available for these meetings as this gives us, the supplier, an all-important insight into the operational use of the system


Discussion and Feedback

  • How we are delivering what you need
  • How it is making a difference operationally
  • How we can improve or enhance our products and services to you
  • Officer operational challenges
  • Case law
  • User experience
  • Proposed changes to the legal framework

The forum covers all areas of identification, it is not intended to be dedicated to the Promaps system itself. A large proportion of the meetings allow individual organisations to speak to the group about any matters that have arisen and to use the group as a sounding board before proceeding down a certain path for individual procedures

This results in a collaboration between forces, and its success is down to the continued support of its members who see this as an invaluable platform to share experiences and discuss all matters relating to identification

We also provide a private, members only, online forum for identification officers. Minutes from previous meetings are posted to the forum along with any relevant case law or white papers. Additionally, the forum allows identification officers to upload content, post questions for discussion, and open communications channels in regards to any pertinent issues

Working Alongside